call
menu
菜单close
CN CN expand_moreCNY expand_more

您想通过电话预订吗？

现在打电话给我们！

机票 - 常见问题

在搜索栏中输入您的问题，或查看类别中的主题。

search

我如何和何时收到我的票？

通常，在收到付款确认后，您将通过电子邮件收到您的机票。如果由于技术问题而未收到预订确认，请不要重复预订过程。请确保您检查垃圾邮件文件夹。

PNR是什么，它的作用是什么，我在哪里找到它？chevron_right在线值机是什么？chevron_right在机场如何办理登机手续？chevron_right如何通过移动设备办理登机手续，为什么需要这样做？chevron_right办理登机手续的截止时间是什么？chevron_right我必须从martiGO.com打印门票吗？chevron_right登机牌是什么，我该如何获得它？chevron_right我需要携带打印版的飞机票吗？chevron_right我可以通过电话预订我的航班吗？chevron_right我如何和何时收到我的票？chevron_right我怎么才能拿到我的登机牌？chevron_right如果我去机场没有登机牌会发生什么？chevron_right我需要支付多少钱来换取我的机票？chevron_right我还没有收到我的登机牌，而我的航班在24小时内起飞。你想让我怎么办？chevron_rightHow to check-in online?chevron_rightWhat is a PNR, for what it is necessary and where do I find it?chevron_rightWhat is online Check-in?chevron_rightHow does the check-in take place at the airport?chevron_rightHow can I check-in through a mobile device and why do I need it?chevron_rightWhat is the Check-in deadline? chevron_rightDo I have to print the tickets from martiGO.com?chevron_rightWhat is the boarding pass and how do I get it?chevron_rightHow long before the flight do I have be at the airport?chevron_rightDo I have to take the printed version of my flight ticket? chevron_rightCan I make reservations for my flights by phone?chevron_rightHow and when do I receive my ticket?chevron_rightHow much do I have to pay to exchange my ticket?chevron_rightI haven't received my boarding pass yet and my flight is within 24 hours. What do you want me to do?chevron_rightWhat happens if I go to the airport without a boarding pass?chevron_rightWhat is classified as online Check-in? chevron_rightHow is it possible for me to get my boarding pass?chevron_rightWhere can I find my e-ticket number and how can I get it?chevron_rightThe price of the flight ticket went up before I could complete the purchase. What should I do now?chevron_rightWhen is it possible to begin with Online Check-in?chevron_rightDo I have to check in for flights with a stopover?chevron_rightWhat happens if my seat is sold to someone else?chevron_rightCan I choose my seat for my travel on the plane?chevron_rightCan I pay for my flight ticket with my miles?chevron_rightCan I use my return ticket even if I have not used my outbound ticket?chevron_right