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机票 - 常见问题

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为什么我持有该航班的机票却没有被允许登机?

统计数据表明,每次航班上都会有一定数量的乘客未能出现。因此,航空公司也会出售比飞机座位数量更多的机票。如果您因此无法出行,航空公司会支付您赔偿并提供替补航班。这种替补航班不收取费用。对于这样的问题,我们感到抱歉,但我们只能查看是否有可用座位,而无法查看是否有额外的机票销售。

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