机票 - 常见问题

在搜索栏中输入您的问题，或查看类别中的主题。

我们如何获得退款，需要多长时间？

根据预订航空公司的票价规定，我们取消您的预订后，您将在3-5个工作日内通过所选的付款方式收到退款。作为martigo.co.uk，我们尽最大努力确保您尽快收到退款。由于Covid-19不断有新的旅行规定声明，关于这一情况，我们会通过我们的社交媒体账号及时通知您。当您通过我们的平台购买机票时，我们的旅行代理也会通过电话通知您。

取消或改期取决于什么？在哪些情况下可以免费取消预订？我怎样使用我的martiGO.com现金券？已预订的机票可以更改姓名吗？我怎样才能更改我的航班日期？我们如何获得退款，需要多长时间？我可以更改我的酒店预订吗？如果可以，怎么做？为什么我持有该航班的机票却没有被允许登机？如果我取消我的机票，我会得到多少退款？如果我的航班被取消或航班时间改变了，我该怎么办？如果航空公司取消了我的机票，我会得到多少退款？我可以把我的票转让给别人吗？我怎样才能退还我的机票费用？我可以为其他人购买门票吗？我还没有收到关于机票退款的答复，我该怎么办？What does a cancellation or rebooking depend on?In which cases is a free cancellation possible?How can I use my martiGO.com cash voucher?Are name changes on booked tickets possible?How can I exchange my date of flight?How do we get refunds and how long do they take?Can I make changes in my hotel booking? If yes, how?Is it possible to exchange every type of flight ticket? Can I cancel my flight ticket? Why was not I admitted to the flight even though I had a ticket issued for the flight?How much will I get back if I cancel my flight ticket?What do I do if my flight is cancelled or my flight time is changed?How much refund money will I get if the airline cancels my ticket?Can I transfer my ticket onto the name of someone else?How can I get the money for my flight ticket refunded?I have not received an answer regarding the refund of the flight ticket, what should I do?Is it possible for me to buy tickets for other people?What can I do if the departure time of my flight changes?What can I do if I miss my transfer flight?